Note: SoothOil's Delivery Is Still On-Going As Usual
Note: SoothOil's Delivery Is Still On-Going As Usual
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FAQ

How to use?

We have a range of products, in which each of them have different ways to use..

To use our inhalers, place it near your nose and inhale. According to our survey with selected customers, placing it 0.8cm - 1.5cm away from your nose is optimal.

As for other products such as bracelet diffusers, necklace diffusers, roller bottles, desktop diffusers, car diffusers, and more, please get our staff's assistance to provide you with a detailed guidance!

What is the best time to use?

Use it whenever needed. SoothOil Inhaler is designed to keep you calm, focus and awakened, therefore use it during day time is recommended.

Do you have a physical store?

Yes we do! Our store is located in Kelana Jaya, Malaysia.

Address: K-G-6, Block K, Pusat Komersial Parklane, Jalan SS 7/26, 47301 Petaling Jaya, Selangor

In order to save all your trouble travelling, we also have online store, which is also this domain that you're reading this FAQ from - soothoil.com

What are the payment methods?

We currently allow payments method such as:

  • Bank Transfer / Bank Deposit
  • Cash On Delivery (COD)
  • Credit Card / Debit Card (powered by iPay88)

If you want to pay in another way not listed on our site, simply just contact us via Email / Facebook / Instagram, and we'll figure out a way for you!

Is there a postage / shipping fee?

Yes. The shipping fee is:

  • RM7 for West Malaysia
  • RM12 for Sabah, Sarawak and Labuan

This postage fee is standard for anything you buy from our website.

Is SoothOil safe for kids?

Absolutely. However, For kids younger than 6 years old, we always recommend to let them use under your supervision. This is because our inhalers are about 6cm tall, fairly small in size, therefore you need to make sure the little kid doesn't place the inhaler in the mouth to attempt to swallow it.

Our roller bottles is pre-diluted to 5%, hence it is safe to be used on children's skin.

Please note that concentrated essential oils cannot be used topically on skin, even for adults. To know more about this, simple chat with our staff for further understanding!

Is it suitable for adult?

Yes. Adults could relieve stress and anxiety while using it. Also, it could improve your productivity.

How does each flavour help?

Berry Fresh - Memory
Sparkling Summer - Focus
Winter Snow - Productivity
Fragrant Breeze - Awakening
Frosty Vine - Immune Boost

What are the ingredients?

The ingredients are pure natural essential oils only. We mainly use Peppermint oil, Lemongrass oil, and many more.